IP Addresses

Our uptime monitoring service uses a number of servers across the globe. These make the various network requests that our customers configure, to check that their services are online and available. The IP addresses that our monitoring servers use are listed below.

Only StatusCloud monitoring requests originate from these IP addresses. They are not shared with any third-parties, and we do not use them for any other purpose.

Current List

1.2.3.4

This list is also available as a text file.

Upcoming Changes

There are currently no upcoming changes.

We aim to provide at least 7 days notice of any changes to our monitoring IP addresses, although this is not a guarantee.

Scope & Exclusions

This list exists to allow the public to determine if an observed network request came from StatusCloud as part of our uptime monitoring service - for example, so that firewall rules can be configured appropriately.

As such, it only includes the IP addresses relating to our pool of public monitoring servers (that is, the servers that perform the actual uptime checks).

Other StatusCloud resources - such as our marketing website, customer status pages, the admin console, our API, or this documentation site - all use separate servers with IP addresses not on this list. As they do not interact with other public web services, they should not be sending you any traffic.

Additionally, some Enterprise customers use dedicated infrastructure separate to the standard public server pool. These addresses are not included in the above list, but such servers can only target resources that we have verified that the customer owns, so this should not affect your site.

In any case, if you believe that StatusCloud is sending you malicious requests, or is otherwise negatively affecting your site, contact our abuse team immediately.

Automation

As mentioned above, the list of IP addresses is available as a text file. This is designed for use with automated systems.

The file will always follow the same format, with each line containing exactly one item. Each item will either be a single IPv4 or IPv6 address (possibly in compact form), or a block in CIDR notation. The file never contains any other text, only line breaks. The order of entries has no significance, and can change at any time.

New addresses will typically be added to the file some time before they are actually used, to allow a grace period for updates to propagate. The addresses will not be used for any other purpose during this time, so it is safe to consider them as if they were active.

Similarly, we will remove addresses from the list (and stop using them for monitoring) some time before we release them. Again, this allows a grace period for updates to propagate, as we will ensure they are not used during this time.

In both cases, we guarantee a grace period of at least 24 hours (barring circumstances beyond our control), but aim for this to typically be closer to 7 days. All upcoming changes will also be posted to this page.